We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. – Production:Processing Time: 2 – 7 days* (in regular seasons) or more depends on holiday seasons. – Shipping Cost: for The Standard Shipping – we charge items are $5.99 for the first item + $1.99 Our shipping methods being currently available is Secured Shipping & Handling via USPS/EMS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Product
United States
*Other Countries
Apparel, Legging, Tank Top, Cloth Cloth Mask
4 – 6 days
7-14 Business days
Quilt, Bedding Sets, Blanket, Windows Curtains
7 – 14 days
UNAVAILABLE
Mug, Canvas
6 – 8 days
7 – 14 days
Poster
6 – 8 days
15-30 Business days
*This doesn’t include our 2-7 day processing time. You will be able to track your order at all times until it arrives your doorstep. Please bear in mind that sometime we will not provide you with tracking number. However, you can track your order status through our website. *) days is the business days, might be delayed 2-4 days due to the peak season, but we will try our best to fulfill orders as fast as we can.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system. If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page. You can track your order via the following link: https://www.17track.net/en . Contact Our Customer Service at: [email protected] if you have any doubts referring to your orders.
Replacement/Return Policy
– If you are not entirely satisfied with your purchase, we offer a replacement within 30 days at no additional cost if the item is defective, damaged, or if we made an error on our end. We strive to process replacements as quickly as possible.
– In the event that you are unsatisfied with your purchase for any reason, please contact us to discuss a solution. Providing us with a proof, such as an image, will make it easier for us to resolve your issue. If you have any questions, please send us a message. Thank you!
